Privacy Policy
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This Privacy Policy applies to cleansingflex.world and to our garden and patio furniture repair and refinishing services offered in Australia. We are based in Maribyrnong, Victoria, and serve clients across Australian states and territories. This policy describes how we collect, use, and protect your information when you use our website or when you enquire about or use our outdoor furniture restoration services.
Information We Collect
When you contact us for a quote or book our garden furniture repair or refinishing services in Australia, we may collect your name, email address, phone number, and address (including postcode and state). We use this information to provide quotes, schedule repairs or refinishing, and deliver or collect your outdoor furniture. We may also collect details about your patio or garden furniture (e.g. type, condition, photos) to assess and perform the restoration work.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide quotes for garden furniture repair, structural repair, and refinishing
- Schedule and perform restoration work on your outdoor furniture
- Communicate about your project (e.g. collection, delivery, completion)
- Improve our services and website
Sharing of Information
We do not sell your personal information. We may share it only where necessary with service providers (e.g. delivery for garden furniture in Victoria or other Australian regions) or when required by Australian or state law. Any such sharing remains limited to what is needed for our outdoor furniture repair and refinishing operations in Australia.
Data Retention
We keep your information for as long as needed to fulfil the purpose for which it was collected and to comply with legal obligations in Australia. For example, we may retain enquiry and project details related to your patio or garden furniture repair for the duration of our service relationship and for a reasonable period thereafter, in line with Australian business and privacy practice.
Your Rights
Under Australian privacy law, you may request access to, correction of, or deletion of your personal data. Contact us using the details on our Contact page. We respond to such requests in line with applicable Australian and Victorian requirements.
Contact
For privacy-related questions about our garden furniture repair and refinishing services in Australia, contact us at the details provided on our Contact page (151 Raleigh Rd, Maribyrnong VIC 3032, Australia).
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